MANAGE FEEDBACK,
Roadmaps, Changelogs, Support and SEO
Run your customer portal and scale organic growth with knowledge bases, FAQs, AI agents, and programmatic SEO pages from one platform.
Use Cases
Built for modern product teams
Discover how customer-centric teams use Fraco to streamline their product lifecycle and build high-trust relationships with their users.
SaaS Product Management
Prioritize your roadmap based on real user feedback. Close the loop by announcing updates via changelogs.
- Centralized feedback
- Data-driven roadmaps
- Automated announcements
Customer Success & Support
Reduce support tickets by empowering users with a comprehensive knowledge base and public status boards.
- Deflect repetitive tickets
- Improve self-service
- Transparent communication
AI Agents
Deploy intelligent agents that chat with your users based on your knowledge base, FAQ, and website content.
- AI-powered user support
- Context-aware responses
- Zero-config training
Capabilities
Everything you need, in one place
Stop context switching between fragmented tools. Fraco provides a unified engine for feedback, roadmapping, and support.
Feedback Boards
Centralize all product feedback in one place.
Public Roadmaps
Build trust through transparency.
Changelogs
Generate changelog drafts from GitHub activity and publish polished updates faster.
AI Support Agents
AI agents grounded in your knowledge base, FAQs, and site content.
Support Ticketing
A complete support system built inside your feedback portal.
Knowledge Base
Empower users with self-service documentation.
Deep Integrations
GitHub integration for issue linking and AI-generated changelog drafts, with more integrations planned.
Enterprise SSO
Enterprise SSO with secure signed login links and JWT-based authentication for your public portal.
Analytics & Scripts
Add Google Tag Manager, Google Analytics, and Meta Pixel to your portal.
The Process
How Fraco fits your workflow
From the first spark of an idea to a polished feature announcement, Fraco manages the entire lifecycle.
Collect and Prioritize Feedback
Centralize ideas from every channel into a single priority list. Use real customer demand to decide exactly what to build next.
Publish Roadmaps and Changelogs
Keep your users in the loop with beautiful, interactive roadmaps. Sync with GitHub to announce new features automatically.
Deflect Support with AI and FAQ
Reduce your team's workload with a high-trust Help Center and AI agents that answer queries grounded in your knowledge base.
Organic Growth
Programmatic SEO Pages That Match Search Intent
Create branded landing pages for high-intent searches like competitor alternatives, product comparisons, and industry or city-specific use cases.
Alternative To Pages
Create targeted pages for searches like “Alternative to [Competitor]” and show how your product compares on features, pricing, and positioning.
Product vs Competitor Pages
Generate comparison pages for searches like “[Your Product] vs [Competitor]” with side-by-side messaging.
Industry Specific Pages
Publish pages for searches like “best solution for [product category] in [industry]” using reusable structures.
Location Specific Pages
Publish pages for searches like “[product category] in [city]” to capture local search intent at scale.
Pricing
Flexible plans for every stage
Start for free and experience everything. Your 14-day trial of our premium features starts automatically—no credit card required.
Ready to build the products your users actually want?
Join thousands of customer-centric teams who have already switched to Fraco to streamline their product operations.
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